Service with a smile. Or at your service. That is par for the course for many a business practitioner who is in the customer service space. Even if it has been a particularly grueling day of business, the need to smile is intact. The positivity needs to be impressed upon the targeted client who may just so happen to be having a very bad day indeed. His electronics boards went haywire and he, distressed, had no idea what the cause was, what to do about it, and who to speak about it. Fortunately, with some initial guesswork perhaps, and maybe even a little luck, he made the good connection with a worldwide electronics community key largo fl network.
He did what most people are doing these days during their productive, and even, non-productive hours. He carried out his own rudimentary R & D work on the internet. And it was here that he came across a few storyboards composed in a user-friendly language that was easy enough for him to comprehend. He was able to have what the engineers and scientists call their ‘aha’ or ‘Eureka’ moments. He was also having what customers would relate to as ‘why didn’t I think of that?’ moments. And ultimately, after signing up with a worldwide electronics community network’s newsletter, he was able to connect with an electronics talent who could attend to his unique set of issues.
The young guru may not have been able to come to him direct, but at least they had each other in the online space. Because fortunately it is still possible to resolve some maintenance and repair issues remotely. But in saying that, a bond of trust may have to be developed, given that the electronics engineer might be privy to sensitive aspects of the client’s business.